Privacy Policy

Last updated: February 2026

At Root & Remedy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following information:

Personal details such as your name, email address, shipping address, and phone number when you place an order or contact us
Payment information (processed securely by our payment providers — we do not store card details)
Device information such as browser type, IP address, and cookies to improve site performance

How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your order or enquiries
Improve our website and customer experience
Comply with legal obligations

Sharing Your Information

We only share your information with trusted third parties where necessary, such as:

Payment processors
Shipping and fulfilment partners
Website analytics providers

We never sell your personal data.

Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

Your Rights

If you are located in the UK or EU, you have the right to:

Access your personal data
Request corrections or deletion of your data
Withdraw consent at any time

To exercise these rights, contact us using the details below.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: g.hendrix60s@gmail.com